SKILL OUTPUT FORMAT TEMPLATE

Skill Name:
Output Owner:
Version:

1) Output Types Required
- Email
- SMS
- Internal note
- Call talking points
(keep only what applies)

2) Output Structure
- Title/Subject:
- Summary:
- Body:
- Next Step:
- Sign-off:

3) Format Rules
- Maximum length:
- Reading level:
- Tone:
- Allowed terminology:
- Required terms:

4) Consistency Rules
- Standard opening line:
- Standard reassurance line:
- Standard next-step line:

5) Example Output (Good)
[Add an approved example]

6) Example Output (Needs Revision)
[Add an example and why it is unacceptable]